- Express delivery and free returns within 30 days
-Standard shipping is free for orders over $130 (incl. GST).
-Orders under $130 incur a flat $9.95 shipping fee.
-Express shipping is available for a flat $14.95, but not in all Australian postcodes (*see exclusions*).
This policy applies to all purchases made through our website and forms part of our official Terms and Conditions.
Standard Delivery
-Free for orders ≥ $130 (GST included).Flat $9.95 fee for orders over $130.
– Applies Australia-wide.
Express Delivery
– $14.95 flat fee.
– Availability depends on your postcode.
– Shipping costs are displayed at checkout.
– We may offer limited-time Free Shipping promotions, subject to:
– Orders placed within promo period – Complete and accurate registration (including postcode)
– Applies to Australian addresses only
– Not valid for wholesale/bulk orders or excluded items
– Orders dispatch within 1–3 business days.
– Engraved items (e.g., custom chef knives) may take an additional week.
– Estimated delivery: 2–10 business days, depending on location and stock.
– Tracking details are sent via email once shipped.
– External delays (e.g., couriers) may affect delivery.
– Delivered via Australia Post.
– Shipping is within Australia only.
– If you nominate another person to receive the parcel, their signature confirms delivery.
– No shipping insurance is included.
– All orders are shipped with Authority to Leave (Safe Drop).
– If a secure spot isn’t found, your parcel will be taken to a local collection point.
– You’ll receive a notification card with pickup details.
– After dispatch, you’ll get an email with tracking info.
– To update delivery instructions, contact Australia Post directly or via MyPost (https://auspost.com.au).
– You may cancel or change your order before packing starts.
– Contact Customer Service via Online Chat or email.
– Proof of age/ID (e.g., driver’s license) may be required for regulated knife deliveries.
– Failure to provide ID may lead to cancellation.
For full terms, see our Terms and Conditions.
– Free shipping: Orders ≥ $130 – Flat rates: $9.95 (standard), $14.95 (express)
– Delivery time: 2–10 business days – Safe Drop used for unattended deliveries
– Tracking via email & Australia Post
– No international shipping – Knives require age verification
We’re thrilled to introduce ezze-living, a family-owned business born out of a shared passion for creating beautiful, functional, and welcoming spaces.
